ploggTechnical Support
Download Support Centre
Download and Save files by clicking on the relevant tag.
Applications for the PC/Laptop (Windows XP or Vista)
Download PLOGG Manager v.1.15 software zip file (5840kB).
Unzip the file to reach the installation programme and then follow the on-screen instructions.
* Installation Guide for Bluetooth Plogg Manager with screen displays .pdf file (458kB).
* Installation Guide forZigBee PLOGG Manager .pdf file (503kB).
Applications for a PDA (Pocket PC enabled)
Installation Guide for use with a PDA or Smart Phone with screen displays .pdf file
Please use this guide with all PDA and smart phone software downloads.
Download PLOGG Mobile Manager PPC v.1.06 software .cab file (608kB)
Place the .cab file on your PDA sync folder to download to your PDA.
The installer automatically removes earlier versions prior to installing the latest release.
Applications for a Smart Phone (Pocket PC enabled)
Download V1.06 SP Plogg Mobile Manager Installer
Applications for Symbian O/S enabled smart phones supporting JAVA JSR-82 & JSR-75
Download JavaMobilePloggManager_V1.01__S60_240_320
Place the JAR and JAD files on your PC and then download to your smart phone via Bluetooth or a sync folder.
Other support tools
Installation Guide for Bluetooth Virtual Serial Port with screen displays .pdf file (274kB).
* Installation Guide for Toshiba Virtual Serial Port with screen displays .pdf file (274kB).
* Optional Support tool PLOGG Terminal software .exe file (168kB).
* Optional Support tool documentationPLOGG Terminal Software Guide .pdf file (180kB).
* Download Telegesis ETRX2USB device driver zip file (194kB).
Theory
Technical Support
Please use our Technical Support Request Form to email us with the details of your problem. This will allow our engineers to get back to you with a ready solution, instead of keeping you on the line while researching your request.
A full description of the problem, with details of the operating environment, PC or PDA platform and the type of network connection would be most helpful.
If reaching us by phone then you should be at your computer, PDA or other nework terminal, have your documentation at hand and be prepared to provide a description of:
- plogg version
- environment (hardware, OS etc.)
- messages, prompts on the screen
- actual problem
You can also reach us by dialling 44 (0) 1472 266731, Monday through to Friday from 9 a.m. to 5 p.m. UK time.
All returns and repairs require a Return Product Authorisation (RPA) number. Please contact us to obtain one and use the shipping address shown above. You can contact us by email at: support@plogginternational.com
Most plogg software and firmware updates are downloadable as password-protected WinZip archives. To install one, please
- obtain password, if required
- download archive file and unzip
- runSetup, follow on-screen instructions