Document and Software Downloads for the PC and Ethernet gateway
Plogg PC Manager
For use with firmware releases rev2.xx only
Plogg Manager 2.17 - For Zigbee Ploggs Only
Plogg Manager 2.13 - For Bluetooth Ploggs Only
Unzip the file to reach the installation programme and then follow the on-screen instructions.
IInstallation Guide for Bluetooth Plogg Manager with screen displays .pdf file (458kB)
Please see our guidance note in the 'Other Support Tools' section on how to make a virtual serial port connection using Bluetooth.
For older versions of the firmware rev1.xx, then please download the Plogg Manager 1.16 from the 'Other Support Tools' section.
ZigBee mesh network guides
Establishing a Plogg Zigbee mesh network
Guide to ZigBee Plogg PCManager .pdf file (503kB).
Ethernet Access Point for Zigbee
Installation Guide for Ethernet Acces Point
Technical Support
Please use our Technical Support Request Form to email us with the details of your problem. This will allow our engineers to get back to you with a ready solution, instead of keeping you on the line while researching your request.
A full description of the problem, with details of the operating environment, PC or PDA platform and the type of network connection would be most helpful.
If reaching us by phone then you should be at your computer, PDA or other nework terminal, have your documentation at hand and be prepared to provide a description of:
- plogg version
- environment (hardware, OS etc.)
- messages, prompts on the screen
- actual problem
You can also reach us by dialling 44 (0) 1472 266731, Monday through to Friday from 9 a.m. to 5 p.m. UK time.
Most plogg software and firmware updates are downloadable as password-protected WinZip archives. To install one, please
- obtain password, if required
- download archive file and unzip
- runSetup, follow on-screen instructions